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GoBe U: How to install a firmware update

GoBe U, firmware update, install update, update instruction, firmware installation GoBe U

Written by Maria

To install the firmware update on your GoBe U smart band, follow these steps:
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1. Prepare your device:

  • Make sure your GoBe U is near your smartphone

  • Download or update to the latest version of the HEALBE GoBe app

  • Open the app and log in to your account

  • Ensure your GoBe U is connected to the app

2. Start the firmware update:

  • Open the HEALBE app on your smartphone,

  • Tap the smartband icon in the top left corner of the Main screen

  • Tap INSTALL and follow the instructions.

Important: The firmware update process will erase all data on the device.

To avoid losing important information:

  • Wait until after 12 PM (noon) to install the update. This will allow the app to finalize and save your calorie and energy data from the previous day

  • Be aware that any data recorded on the day of the update (e.g. breakfast or morning activity) will be deleted.

If you need further assistance, feel free to reach out. We're happy to help!

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