To install the firmware update on your GoBe U smart band, follow these steps:
1. Prepare your device:
Make sure your GoBe U is near your smartphone
Download or update to the latest version of the HEALBE GoBe app
Open the app and log in to your account
Ensure your GoBe U is connected to the app
2. Start the firmware update:
Open the HEALBE app on your smartphone,
Tap the smartband icon in the top left corner of the Main screen
Tap INSTALL and follow the instructions.
Important: The firmware update process will erase all data on the device.
To avoid losing important information:
Wait until after 12 PM (noon) to install the update. This will allow the app to finalize and save your calorie and energy data from the previous day
Be aware that any data recorded on the day of the update (e.g. breakfast or morning activity) will be deleted.
If you need further assistance, feel free to reach out. We're happy to help!