Skip to main content

GoBe3: Synchronization has completed after I reset the device, but most caloric and sleep data are not displayed in the app

GoBe3 no caloric and sleep data after sync, calorie and sleep data disappeared

Written by Maria

If you did a reset of your device, the current day’s data collected by GoBe3 will not be received during synchronization until after 12 am the next day. This is a known issue in the app.

Please accept our apologies for any inconvenience! We will try to fix it asap.

If you have any questions, please email us at gobe@healbe.com We will be happy to help you!

Did this answer your question?