Here are some instructions on how to fix this problem:
First, please check that your phone is not connected via Bluetooth to other devices and the geolocation is turned on.
Please make sure that you have turned on Bluetooth on your phone and the band is located close to the phone. You can also restart Bluetooth by turning it off and then back on your phone.
Also, please check is that the HEALBE GoBe app is allowed to use Bluetooth: follow Home > Settings > HEALBE GoBe and make sure the Bluetooth switch is in the "On" position.
If this doesn't help, please place your GoBe on the charger and take the steps below.
1. Forget the HEALBE GoBe device in the Bluetooth system menu
2. Close the HEALBE application
3. Turn off the GoBe2 band
4. Reboot the phone
5. Turn GoBe on.
6. Run the application and try to connect again.