Healbe

Slow synchronisation could be caused by some cached data. Please try reinstalling your HEALBE mobile app and then reset the device. Please follow the instructions below.

Open the HEALBE app and make sure your GoBe is connected.

Tap the smartband icon in the top left corner of the main screen.

1. Open the HEALBE app and make sure your GoBe is connected.
2. Tap the smartband icon in the top left corner of the main screen.
3. Tap “Service Information.”
4. Tap “Erase Data on GoBe.”

Please note that all the data will be erased from the device, so we recommend you reset the smart band early in the morning to lose less information.

GoBe2: Synchronization takes too long

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