Healbe

Maria

Anastasia Z.

Troubleshooting & Repairs

GoBe U, calorie tracking, inaccurate readings, wrong calories, incorrect caloric readings

GoBe U: Why Are My Calorie Intake Readings Inaccurate?

GoBe U, negative energy balance, weight gain, underestimated calories, wrong intake, calories wrong

GoBe U: Why Does It Show a Negative Energy Balance if I Gained Weight?

GoBe U, calorie intake, fasting, just woke up, no food, calorie intake without food, energy tracking

GoBe U: Why Does It Show Calorie Intake if I Haven’t Eaten, Just Woke Up, or Am Fasting?

GoBe U, night calorie intake, no food at night, calories at night, night-time intake

GoBe U: Why Do I See Calorie Intake at Night If I'm Not Eating?

GoBe U, burned calories wrong, incorrect calorie burn, incorrect energy burned calories inaccurate

GoBe U: Why Are My Burned Calories Incorrect?

GoBe U, low calorie burn, walking calories, calories during activities are too low, calories during walking are incorrect

GoBe U: Why Calories Burned During Activities Like Walking Are Too Low?

GoBe U, changing calorie numbers, data updates, calorie verification, sync frequency, when data are finalized, why calories keep changing

GoBe U: Why Do Calorie Numbers in the App Change Throughout the Day?

GoBe U, nutrient calculation, inaccurate nutrients, macronutrient tracking, macros inaccurate, macros wrong, nutrients wrong

GoBe U: Why Is the Nutrient Calculation in the App Inaccurate?

GoBe U, BMR changes, low BMR, high BMR, basal metabolic rate, BMR fluctuations

GoBe U: Why Is My BMR Much Lower or Higher on Certain Days?

GoBe U, low hydration level, hydration level is wrong,water is wrong

GoBe U: Why Is My Hydration Level Low Even Though I Drink a Lot?

GoBe U, hydration data not recorded, missing hydration, no hydration readings, hydration not displayed

GoBe U: Why is my hydration data missing in the app?

GoBe U, hydration calculating, hydration doesn't start, hydration not working, hydration delay

GoBe U: Why is hydration always calculating and never starts?

GoBe U, heart rate wrong, heart rate inaccurate, pulse incorrect, heart rate troubleshooting

GoBe U: Why is my heart rate inaccurate?

GoBe U, steps wrong, step counter inaccurate, not counting steps, distance wrong

GoBe U: Step Count Is Inaccurate

GoBe U, activity not recognized, walking not tracked, workout not logged, running miscalculated, routine vs walking, activity tracking

GoBe U: Why was my activity recognized incorrectly?

GoBe U, sleep not detected, incorrect sleep data, sleep tracking issue, sleep duration incorrect, sleep phase not detected

GoBe U: Sleep is Not Detected or Is Detected Incorrectly

GoBe U, awake state not detected, not recognizing wake up, wrong awake time, sleep tracking issue, waking up not registered

GoBe U: Awake State Is Not Recognized or Recognized Incorrectly

GoBe U, alarm not working, smart alarm issue, alarm delay, alarm went off late, alarm didn't ring, alarm problem, smart band wake-up time

GoBe U: The alarm does not go off or goes off at the wrong time

GoBe U, stress accuracy, stress detected incorrectly, high stress when I am not stressed

GoBe U: Why is my stress level not accurate?

GoBe U, stress not working, stress stuck on Calibration, stress level not showing, stress calibration, Calibration message

GoBe U: Why does my stress level say "Calibration" all the time?

GoBe U, neuroactivity calibration, stuck calibrating, neuroactivity doesn’t work, calibration time, neuroactivity not loading

GoBe U: Neuroactivity takes a long time to calibrate

GoBe U, heart rate, inaccurate heart rate, pulse readings, optical sensor, sensor accuracy, sports modes, wrong pulse during activity

GoBe U: Heart Rate Inaccurate During Workouts

GoBe U, workout calories, calories burned, training tracking, workout not shown, sports mode not supported, physical activity tracking

GoBe U: Why doesn't the app show calories burned during a workout?

GoBe U, calorie intake after workout, energy from fat and glycogen, calories after training, intake after activity

GoBe U: Why am I seeing calorie intake after exercise if I didn’t eat anything?

GoBe U, sleep recommendation, sleep goal, sleep quality, high recommendation, sleep debt, sleep algorithm

GoBe U: How the Sleep Recommendation Is Calculated and Why It May Seem High

GoBe U, 0 calories, zero calories, calories not calculated, missing calorie data, calories not showing, zero intake

GoBe U: Why does the app show 0 absorbed calories?

Issues with Metrics

GoBe U, not connecting,  app can't find device, sync freezes, smart band not syncing, can't pair GoBe, connection failure, can't connect

GoBe U: Can't Connect the Band to the App

GoBe U, push notifications, push notifications not working, delayed notifications, push not coming

GoBe U: Why am I not receiving push notifications or receiving them with a delay?

GoBe U, time zone, time change, daylight saving time, DST, travel, incorrect data, wrong data after timezone change

GoBe U:  Data is displayed incorrectly after a time zone or time change

Issues with the app, connection/syncing

GoBe U, sensor doesn’t fit, sensor loss, skin contact lost, GoBe signal loss, GoBe doesn’t track

GoBe U: How to Fix "Sensor Doesn’t Fit" Message

GoBe U, overheating, overheat message, device temperature warning, heat protection, wearable overheating fix

GoBe U: How to Fix the “OVERHEAT” Problem

GoBe U, service error, service 01, service 02, service 03, service 04, service 05, service 06

GoBe U: Service Errors - What They Mean and How to Fix Them

GoBe U, not charging, cable issue, charging problems, GoBe band won't charge, clean charging contacts, GoBe U contact cleaning, smart band not charging, fix GoBe U charge error.

GoBe U: What to Do if Your Device Isn’t Charging

GoBe U, skin irritation, allergy from wristband, wearable dermatitis, wearable rash, GoBe U materials, sensitive skin tips, GoBe U discomfort, wearable cleaning, hypoallergenic fitness tracker

GoBe U: Skin Irritation or Allergy

GoBe U not turning on, stopped powering up, GoBe U won’t start, GoBe U battery issue, GoBe U troubleshooting

GoBe U: Device does not turn on

GoBe U, battery drains quickly, battery drain, fast battery drain, battery consumption, battery life, battery charge, quick discharge, battery dies too quickly, fast discharge, battery discharges too quickly

GoBe U: The battery drains too quickly

Hardware and Firmware Issues

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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